Política de privacidad

PRIVACY POLICY – the Soulful Brush

Last updated: March 23, 2026


OVERVIEW
This Privacy Policy describes how the Soulful Brush (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website (https://thesoulfulbrush.com) or otherwise interact with our services (the “Services”).

the Soulful Brush is powered by Shopify, which enables us to provide the Services to you.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.


PERSONAL INFORMATION WE COLLECT
We collect personal information that identifies or can reasonably be linked to you, including:

• Contact Information: name, billing address, shipping address, phone number, email address
• Payment Information: payment details (processed securely through Shopify and payment providers; we do not store full payment information)
• Account Information: username, password, preferences
• Order Information: items viewed, cart activity, purchases, returns, exchanges
• Communications: messages you send to us
• Device Information: IP address, browser type, device identifiers
• Usage Data: how you interact with our website


HOW WE COLLECT INFORMATION
We collect personal information:

• Directly from you when you place an order, create an account, or contact us
• Automatically through cookies and tracking technologies
• From Shopify and service providers
• From third-party partners such as analytics and marketing providers


HOW WE USE YOUR INFORMATION
We use your personal information to:

  1. Fulfill orders
    Process payments, ship products, and provide order updates

  2. Improve your experience
    Personalize content and improve website functionality

  3. Marketing and advertising
    Send promotional emails (you may unsubscribe at any time) and show relevant ads

  4. Security and fraud prevention
    Detect and prevent fraudulent or unauthorized activity

  5. Legal compliance
    Comply with applicable laws and enforce our policies


HOW WE SHARE YOUR INFORMATION
We may share your personal information with:

• Shopify and payment processors to process orders
• Shipping carriers to deliver products
• Service providers for analytics, marketing, and operations
• Legal authorities when required

We do not sell your personal information for monetary value.
However, some data sharing for advertising purposes may be considered “sharing” under applicable privacy laws.


SHOPIFY
Our store is hosted by Shopify. Shopify processes your data to operate the store, process payments, and provide services.

Learn more about Shopify’s privacy practices:
https://privacy.shopify.com/en


COOKIES AND TRACKING
We use cookies and similar technologies to:

• Keep you logged in
• Remember cart items
• Analyze traffic
• Deliver targeted advertisements

You can control cookies through your browser settings.


YOUR RIGHTS
Depending on your location, you may have the right to:

• Access your personal information
• Request deletion
• Correct inaccurate information
• Opt out of targeted advertising

To exercise your rights, contact us at:
Support@thesoulfulbrush.com

You may also use browser settings or Global Privacy Control (GPC) signals where supported.


EMAIL COMMUNICATIONS
You may unsubscribe from marketing emails at any time using the unsubscribe link in our emails.
We may still send transactional emails related to your orders.


CHILDREN’S PRIVACY
Our Services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.


DATA SECURITY
We take reasonable measures to protect your personal information.
However, no method of transmission or storage is completely secure.


DATA RETENTION
We retain personal information as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce agreements


INTERNATIONAL DATA TRANSFERS
Your information may be processed outside your country, including by Shopify and third-party providers.


CHANGES TO THIS POLICY
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.


CONTACT
the Soulful Brush
Ocala, FL 34482
United States
Email: Support@thesoulfulbrush.com